IndieReader Refund Policy
Once you have ordered an IndieReader review your payment is non-refundable, except under the following circumstances:
- IndieReader does not provide a review within the time frame specified. Under this circumstance, provided no “Act of God” or other uncontrollable circumstance has interfered with IndieReader’s ability to provide your review, we will ask you to notify us, via email, that you have not received your review. If we haven’t remedied the situation within 15 days, please let us know and we will refund your payment.
- Your review contains at least two substantive factual errors that impact the integrity of the review. In that case, please email IndieReader and notify us (and please include the specific errors) and let us know if you’d like us to to assign to a new reviewer or refund your money.
If you have any questions about returns or refunds, please contact us by emailing firstname.lastname@example.org.