Once you have ordered an IndieReader review your payment is non-refundable, except under the following circumstances:

  • IndieReader does not provide a review within the time frame specified. Under this circumstance, provided no “Act of God” or other uncontrollable circumstance has interfered with IndieReader’s ability to provide your review, we ask that you notify us at customerservice@indiereader that you have not received your review. If we haven’t remedied the situation within 15 days, please let us know and we will refund your payment.
  • Your review contains at least two substantive factual errors that impact the integrity of the review. In that case, please email us at customerservice@indiereader and note the errors.

Posted in: Author Services General