Simon & Schuster Joins Forces With Author Solutions To Rip Off Writers

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Simon & Schuster has launched a self-publishing operation, Archway Publishing, contracting one of the most disreputable players in the business to run the show: Author Solutions.

Columns, David Gaughran, Homepage Sub  •  Nov 28, 2012


Simon & Schuster has launched a self-publishing operation, Archway Publishing, contracting one of the most disreputable players in the business to run the show: Author Solutions.

We’ll get to that distasteful link-up in a second, but first let’s have a look at what Simon & Schuster are offering prospective customers (i.e. writers).

Fiction packages start at $1,999 and go up to $14,999. If you have written a business book, prices are saucier again: $2,999 to $24,999.

While the upper end of the pricing spectrum is obviously shocking, some of you might think that $1,999 isn’t too bad if you are getting a proper edit and a decent cover.

Not so fast.

That price tag doesn’t include any real editing, just an assessment which - according to their own website - is “not a replacement” for editorial services but “a preliminary diagnostic tool.”

But what if you need proper editing? Fear not! Simon & Schuster is here to help. For just $0.035 a word, you can have a thorough edit of your book. Which sounds cheap until you realize that a standard 80,000 word novel would cost you $2,800. So, in actual fact, the cheapest package, plus their edit, will set you back $4,799 for a standard length book.

As if that wasn’t enough, Simon & Schuster will also take half of your e-book royalties - after Amazon and the other retailers take their cut – and pay pennies for print sales.

Not looking so reasonable anymore, is it.

“But wait!” I hear you cry. “Those Simon & Schuster editors might be pretty damn good.” Alas, Simon & Schuster won’t be lending any editorial expertise to this new operation; it will be run and staffed by… Author Solutions – the world famous repository of editorial talent.

In fact, the whole operation has been outsourced by Simon & Schuster to Author Solutions. In case you aren’t familiar with them, let’s go over a little history.

AUTHOR SOLUTIONS

Author Solutions is the umbrella for (and owner of) several seriously shady self-publishing service companies (or vanity presses, if you prefer) – such as Author House, Xlibris, iUniverse, and Trafford.

Each of these companies has managed to achieve disreputable status on their own, but together they have screwed over more than 150,000 writers. Going through the full history of their rip-off schemes would require a book, rather than a blog post, so I’ll stick to the highlights.

The formidable Emily Suess has been covering Author Solutions for some time:

The short list of recurring issues includes: making formerly out-of-print works available for sale without the author’s consent, improperly reporting royalty information, non-payment of royalties, breach of contract, predatory and harassing sales calls, excessive markups on review and advertising services, failure to deliver marketing services as promised, telling customers their add-ons will only cost hundreds of dollars and then charging their credit cards thousands of dollars, ignoring customer complaints, shaming and banning customers who go public with their stories, and calling at least one customer a ‘fucking asshole.’

Read the above list carefully. Take a moment to consider it. This is the company that Simon & Schuster have hired to run their self-publishing operation – a company which was purchased by Penguin in July for $116m.

If you are unfamiliar with the charges above, this post will give you a little more detail.

PENGUIN

At the time of the purchase, some commentators expressed hope that Penguin would clean up this cesspool. Instead, Penguin gave Kevin Weiss – the head of Author Solutions – a seat on the board.

A seat on the board!

And the scammy behavior hasn’t stopped; in fact, some of it is getting worse. I’ve received reports of Author Solutions staff calling prospective customers and asking if they want to be “published by Penguin.” Yes, they went there.

Then, a month after Penguin’s purchase, Author Solutions were heavily criticized for their misleading marketing strategies by Victoria Strauss of industry watchdog Writer Beware.

Aside from the usual litany of dodgy affiliate programs and misleading “independent” websites, Author Solutions had now gone a step further: using fake people to tout their services. A social media profile for “Jared Silverstone” was decked out with a stock photograph, and sent out to hustle for Author Solutions – under the pretense of recommending them independently.

Since Fake Jared’s fifteen minutes of fame, I’ve seen similar “writers” and “publishing consultants” disingenuously promoting Author Solutions companies in various writing groups on Facebook. And they’re just the ones that slip through the net – the administrator of one popular Facebook group told me that she “turns away people like this all the time.”

The latest wheeze is even better: an army of spam bots, posting comments to writing and publishing blogs, attempting to both lead people back to Author House and boost SEO. I snapped a comment from one such bot on the blog of Porter Anderson last week (which hasn’t been deleted at the time of writing).

Thank you, Author Solutions. The world really needed more spam bots.

PREDICATED ON IGNORANCE

Before you say that any writer who gets suckered only has themselves to blame, you must consider that Author Solutions is extremely disingenuous about how they target customers.

They prey on people who don’t understand the industry. Their whole business model is predicated on customer ignorance – and they are relentless at exploiting that, hounding people with incessant calls, pushing every emotional button they can think of, until they crack.

And it works. The average customer spends $5,000 getting their book published – which is crazy money – and Emily Suess has received reports of writers being tricked out of tens of thousands of dollars. After all that, the writers don’t sell anything anyway, and what little they do make is often delayed or unpaid altogether.

I can’t say it any plainer: Author Solutions are in the business of ripping people off.

That’s who Penguin purchased. That’s who Simon & Schuster hired to run their self-publishing operation. That’s who the Author’s Guild partnered with to help their members get books back in print.

150,000 writers have already been duped by Author Solutions. That number is likely to increase significantly now that Penguin have legitimized the company by purchasing them and Simon & Schuster have validated their business practices by hiring them.

Let’s make sure no more writers get ripped off.

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David Gaughran is the author of the South American historical adventure A Storm Hits Valparaiso and the short stories If You Go Into The Woods and Transfection as well as the popular self-publishing guide Let’s Get Digital: How To Self-Publish, And Why You Should.

2 Responses to “Simon & Schuster Joins Forces With Author Solutions To Rip Off Writers”

  1. avatar Ray Flynt says:

    Reading this makes me long for the days when one of the biggest issues a writer had to worry about was whether to pay for an agent’s services. Unfortunately, there have always been efforts to scam the creative desire people have to see their stories in print.

    In the late 80′s, when I was young and naive, I figured that $75 wasn’t too much for an agent’s time to read my first mystery. I sent my check and manuscript to South Carolina and waited. I inquired a few months later and was told by the agent that she had sent my story to several editors and would let me know when she had an offer. Months later I purchased the annual book that provided lists and contact information for agents (there was no Internet back then) and discovered that “my agent” had moved from South Carolina to MY CITY. I immediate wrote to her new address, inquired about the status of a contract for my book, and offered to treat her to lunch where I could get a personal assessment since she was so close. I never heard from her again.

    It was one of those valuable lessons on the road to eventual publication, but at least I only parted with $75 and not $5,000.

    Ray Flynt

  2. avatar David James says:

    Great post, David! High time to expose the army of so-called providers. They provide a healthy living for the legions of wannabees desperate to become ‘that sine qua non ‘a publshed author.’Now Trafford, once my provider, are selling me more services leading to big time Hollywood success. They’ve already dunned me over worldwide bookfairs in their name, about which, as ever, no news is bad news.

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